Protecting your account

Volet uses authentication and identity verification controls designed to help prevent unauthorised access, reduce impersonation risk and protect customer accounts.

Account and transaction activity may be monitored for unusual patterns or suspected fraud. Where supported, customers can also use card controls to manage spending preferences and card activity.

Technical and organisational safeguards help protect account and personal information. Certain activity may be delayed or reviewed when necessary to investigate suspected fraud, misuse or security concerns.

Never share passwords or verification codes. Use trusted devices and official Volet channels, and contact support promptly if you believe your account, device or login credentials may be compromised.