Privacy Policy

We may collect information you provide when creating or managing an account, including your name, contact details, identity information, address and information required to provide or support Volet services.

We may use personal information to provide services, process account activity, verify identity, communicate with you, maintain security, prevent fraud and comply with applicable legal or regulatory requirements.

Where required, we may process identity documents, verification information and related data to confirm your identity, protect accounts and meet applicable compliance obligations.

We may process information associated with account activity, payments, transfers, currencies, devices and interactions with Volet where necessary to provide and secure our services.

Information may be shared with service providers, payment partners, verification providers or authorities where necessary to operate the service, protect users, comply with law or respond to valid legal requests.

We use technical and organisational safeguards designed to protect personal information from unauthorised access, alteration, disclosure or loss.

We retain personal information for as long as necessary to provide services, meet legal or regulatory obligations, resolve disputes and maintain appropriate business records.

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction or portability of your personal information. Some rights may be limited where retention or processing is required by law.

We may update this Privacy Policy to reflect changes to our services, practices or legal requirements. Where required, material changes will be communicated to users.

If you have questions about this Privacy Policy or how your personal information is handled, contact us at support@voletbnk.com.